Terms & Conditions — M. Cross Media

Booking Fee / Retainer

A booking fee is required to reserve your shoot date and begin pre-production (planning, scheduling, and logistics). The booking fee is non-refundable and is credited toward the final invoice.

One reschedule is permitted with at least 48 hours' notice, subject to availability; additional reschedules may require a new booking fee.
Cancellations made with less than 48 hours' notice forfeit the booking fee in full.
Cancellations made with 48+ hours' notice may instead be applied toward a reschedule; the booking fee itself remains non-refundable as cash in all cases.

Each package includes a set on-site time block.
Additional time is billed in 30-minute increments (rounded up), with approval before extending, at the following per-tier rates: Starter $50/half-hour, Standard $75/half-hour, Premium Showcase $100/half-hour, Signature $125/half-hour, Fleet Program $75/half-hour per vehicle.

Each package includes one shoot location within a 30-mile radius of my office. Additional locations and travel beyond this radius may incur fees.
Beyond 30 miles: $0.75/mile round-trip + tolls/parking at cost.
Multiple locations: $75 per additional location move (transit + setup resets).
For locations requiring more than 90 minutes of round-trip travel time, an additional $150 travel block fee may be assessed.

Client is responsible for providing a separate, licensed driver and vehicle for all rolling photos/video (unless otherwise arranged in writing). Rolling coverage is route and safety dependent and will only be performed under safe, legal conditions.

Do not resell, sublicense, or transfer delivered assets to third parties (brokers, other dealers, marketplaces, agencies) without written approval.
Do not use Private Owner/Seller deliverables for commercial activity (business marketing, dealership/broker services, or ongoing commercial sales).
Do not run paid ads for commercial use without the appropriate Paid Ads License.
Do not claim authorship of the photos/videos or remove/alter embedded metadata/watermarks (if used).

No RAW/ungraded footage delivery by default unless specifically contracted.
No unlimited revisions: minor tweaks are reasonable; major re-edits or creative changes are billable.
Image count reflects delivered, client-ready images (each individually edited).
Specific angles and detail-shot counts are guidelines and may vary at the photographer's discretion based on the vehicle, lighting, location, and time on-site. If there are any must-have features, options, or areas you want documented (e.g., aftermarket parts, special trims, VIN/odometer, specific interior features), please communicate them before or during the shoot. Requests made after the shoot may require an additional session or add-on fees.

No assumption that permits/location fees are included unless explicitly stated (fees are additional).
No multi-location shoots without pre-approval (additional moves incur fees and may extend timelines).

Private Owner/Seller (non-commercial): includes listing platforms, organic social, and optional paid boosting for the private sale of the photographed vehicle or increasing visibility of page/profile, provided the content is not used to market a business, dealership, broker service, or ongoing commercial activity.
Commercial Use: paid advertising (boosted posts, Meta/TikTok/YouTube/Google ads, retargeting, sponsored placements) requires a Paid Ads License.
Paid Ads Licensing (commercial only): $300 (up to $10k spend / 6 months) or $650 (up to $25k spend / 12 months); larger campaigns are scope-based.
I retain the copyright to all delivered images and may use them for my portfolio, marketing, and promotional purposes unless otherwise agreed in writing.

Retainer Term & Cancellation: The Fleet Program is month-to-month after the first month. Client may cancel with 30 days' written notice. Any shoots already scheduled within the notice period remain billable. Retainer fees paid are non-refundable.
Monthly Minimum: A 4-vehicle monthly minimum is billed regardless of actual vehicle count booked in a given month.
Photographer Cancellation: Photographer may terminate the retainer at any time with 14 days' written notice due to scheduling capacity, non-payment, safety concerns, or material breach of these terms. Any completed work remains billable; if termination occurs before services are delivered for a paid period, a prorated credit/refund may be issued at Photographer's discretion.
No banking/rollover of unused vehicle shoots unless explicitly agreed.

By submitting your booking request, you acknowledge that you have reviewed, understand, and accept these Terms & Conditions.